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Security and privacy

Security and privacy

Where data lives, how long it is kept and what it is never used for, with links to the full pages.

01The short version

  • Data is hosted in Singapore by default, or in the UK, Australia or the US on request, chosen per workspace. Settings > Privacy > Data location shows where yours is.
  • Interview recordings are deleted 30 days after they are made, or up to a year later with the recording retention add-on. Transcripts are deleted after the period the owner sets, counted from when the role closes.
  • Candidate answers and recordings are never used to train AI models.
  • Each job sets its integrity checks: Light (no camera), Standard (an optional selfie, the default) or Strict (a required selfie with a head-turn check and tests in full screen). Checks raise flags for a person and never change a score.
  • Names, phone numbers and other personal details are removed before an answer is sent for scoring.
  • Each company's data is kept apart at the database level, and tests check that one company can never read another's.

02Read more

The security page covers encryption, access and hosting. The fairness page explains how scores are made and checked. The privacy notice is the legal text.

03Report a security issue

Email security@fastflowup.com with the steps to reproduce it. Please do not access or change other people's data.