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For candidates

Data requests and retention

How candidates ask for their data, how employers answer within 30 days and how long recordings and transcripts are kept.

01For candidates

Use the Your data page linked from your invite to download your data or ask for it to be deleted. Deletion is completed within 30 days and you are told when it is done. See Your rights as a candidate.

02For employers

Requests appear in Settings, Privacy and retention, each with its due date. Answer each one within 30 days. The workspace owner is responsible for answering requests about their candidates; we help when asked.

03How long data is kept

Recordings are kept 30 days from the day they are made. This covers answer audio, video answers and identity photos. A workspace can keep them 90, 180 or 365 days instead with the recording retention add-on, bought monthly in Settings, Billing.

Transcripts, scores, evidence quotes and written answers are deleted once the role has been closed for the period set in Settings, Privacy and retention: 180 days by default, from 30 days to three years. A recording is also deleted then if that comes first. Deletion runs every night and each one is written to the audit log, which is kept for at least 180 days, 365 by default.

04Data processing agreement

Owners can download the draft data processing agreement from Settings, Privacy and retention. For questions about it, write to legal@fastflowup.com.